Just moved into a newly renovated apartment building in DC. Though i was getting a bargain when i saw the Comfortstar gizmos on the walls of the apartment. I moved into the apartment and I hate them! They never blow cold air. The apartment is always hot as *** and they...Read more
Had new Comfort Star Heat Pump installed to replace my 18 year old unit (American Brand) in 2010 and a year later my AC man intall a second unit on the other part of my home. In the last 5 1/2 years he has had to install new inside "A" coils that leak freon as...Read more
I replaced 4 ton unit with a comfort star UAC4248D No incident for first few days Noticed house was warming up and condenser was not cycling on. Contactor did not pull in. I manually pushed it in and condenser cycled. I have not had an incident since. After seeing...Read more
- Unit is keeping home cool
I didn't like
- When i had to fix contactor in unit a week after install
ComfortStar - Would nor warranty unit
The coil went out after 4 years,no hrlp from company,no longer make unit in US.Had to have company install next day because of health condition.They would not cover anything,no help from rep Alex.
ComfortStar - Noise
We bought the comfortstar about 10 months ago. Very happy with it. About a month ago when we have it on during the night around 2:00 am it starts making a lot of noise. Like rocks in a tumbler. We are losing sleep. What is it and what should we do? Thank you in advance Beverly Johnston
Short Review on August 14, 2016
Junk bought it last year and it work for a little while. It comes on bt itself, change mode and turn off by itself. It basically has a mind off its own. Wouldn't recommend to anyone.
Other Product Review
Called to get a part on warranty took 2 weeks to have them ok it then they send wrong part .i call back to tell them it was wrong part and they pretend they don't know who I am and give me the runaround. Horrible customer service.
nothing happened,just jumped on here to figure out few remote things,most acs should be on auto should this? Ive only had a week but so far we love it,I hope I love it this much next year with the reviews Im seeing. So far it cools my house I bought a 12000 BTU,and oh...Read more
I need to contact with someone at the home office because I bought an a/c unit ( COMFORT STAR) and I have problem with the remote control, it doesn't work. I live in Puerto Rico and my phone number is 908-244-4757. the model # of the unit is cfs012ca-410 (I)...Read more
I didn't like
- Where to buy parts in puerto rico
I had two (2) Comfort Star ac/heat pump units installed in my home. The original Goodman ac'/heat pumps had been in my house for 20 years and still worked; however, I was told they should be updated with more efficient units. I contracted with a friend ac man without...Read more
I HAVE A UNIT FOR A COUPLE OF YEAR AND THE OUTSIDE UNIT STOP WORKING.I CALL THE COMPANY T INST THE UNIT AND THEY TOLD ME THAT A COMPRESSOR WAS BLOW OUT , I CALL THE FACTORY AFTER FIVE DAYS THEY SENT M A NEW COMPRESSOR. I CALL T COMPANY BACK AND WHEN A NEW COMPRESSOR...Read more
The home is less than two yrs and so is the a/c unit. Loud noise coming from unit and heavy wobbling of the upper cover assembly. On closer inspection there are two cracks on the assembly that holds the fan motor/blades. It appears that the imbalanced fan blades has...Read more
Two years after installing a brand new one of these it stopped working. Of course its mid summer here and hot. We had a guy come look at it and he said we need an electronic inside plate at $350 plus tax plus installation. The whole unit was sold to us for $850 plus...Read more
- Product when it worked
I didn't like
- Product when it stopped working so soon after buying it
I moved into my house which came with a comfortstar minisplit. The unit itself did not have an air filter on it so i tried calling the company to order a filter, because there are none online. Upon calling i had the WORST customer service, and was told they only sell...Read more
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