ComfortStar
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ComfortStar Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
ComfortStar has 1.7 star rating based on 45 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: Customer service, Product when it worked, Cheap.
Cons: Customer service, Quality and realibility, See what i wrote about product.Recent recommendations regarding this business are as follows: "Save yourself a lot of aggravation go look for another company", "Never buy", "Do not buy this crap!", "Don't buy it", "I maybe".
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
ComfortStar has 1.7 star rating based on 45 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: Customer service, Product when it worked, Cheap.
Cons: Customer service, Quality and realibility, See what i wrote about product.Recent recommendations regarding this business are as follows: "Save yourself a lot of aggravation go look for another company", "Never buy", "Do not buy this crap!", "Don't buy it", "I maybe".
Most users want ComfortStar to offer a solution to their issues.
Consumers are not pleased with Exchange, Refund and Cancellation Policy and Location. The price level of this organization is high according to consumer reviews.
Media from reviews
Top ComfortStar Reviews
"Great company to work with."
The website was easy to use with loads of information. Customer service went beyond my expectations and the tech crew gave me the confidence for a successful...
"This is the worst system I had"
I am multiple buildings with heating and air-conditioning from other manufacturers and this is for my own home we bought from you guys and its the worst system...
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Great company to work with.
- Warranty
- Support
- Product quality
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Miller Place, New York
This is the worst system I had
User's recommendation: Save yourself a lot of aggravation go look for another company
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Stopped working after 1 year no support
- Reliability
Preferred solution: Repair
User's recommendation: Never buy
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Units do not work
Preferred solution: Full refund
User's recommendation: Do not buy this crap!!
I have had them 3 years and needs to be serviced every 6 months at about $300.00
- Lots of money to keep running
Preferred solution: Fixed
User's recommendation: Don't buy it
Philadelphia, Pennsylvania
Clogged drain
User's recommendation: I maybe
Montreal, Quebec
Tell clients
User's recommendation: Stay away
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Courtice, Ontario
Warranty Parts
Preferred solution: Deliver product or service ordered
User's recommendation: If your HVAC guy says he's installing Comfort Star get a new HVAC guy
New York, New York
I need help with my centralized controller
Albany, New York
Warranty/tech support
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Tampa, Florida
Ductless
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Medley, Florida
Bad condenser fan. Called Comfort Star tech support to find a replacement fan motor. The would not tell me the size or RPMs. Only that it was 4 ton unit which I already knew.
- No tech support at all
- No customer support for the public
Preferred solution: Apology
User's recommendation: Buy other brands
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Verified Reviewer |
Albany, New York
Extremely Dissatisfied
Preferred solution: brand new unit
User's recommendation: Are you serious
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Washington, District Of Columbia
Mini split stop blowing cold air
Preferred solution: Deliver product or service ordered
Bonnyville, Alberta
Number not available in my area
Summerville, South Carolina
They will not honor their warranty.
User's recommendation: Buy something other than a Comfort Star.
I have a comfortstar air conditioning unit and it is failing and there are no parts available why the model is discontinued and the Columbia stores do not help find the damaged part it is a *** air conditioning I do not recommend this product
About
ComfortStar manufactures and distributes climate control and air conditioning systems. It offers condensers of different series, with high efficiency compressors, compactly designed and working almost without noise. Its assortment also includes airhandlers, mini-splits, rooftops, packaged terminal air conditioners and aircurtains. ComfortStar's convenient portables can be used at any home or office and can provide perfect additional cooling for living room, bedroom, your work places or computer service rooms.Headquartered in Miami, Florida, the company sells its products across the US and exports them to Caribbean and Latin America. It provides up to 5 years warranty for all its conditioners.
ComfortStar is ranked 716 out of 2899 in Appliances and Electronics category
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they are a 3rd party tech support i run a supply warehouse and deal with them on a weekly basis